Frequently Asked Questions

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Process Payment
How do I make a payment after the order has been placed?
Petru[ 08/27/2018 ]
  • we will send you the payment instructions after we get your order
    purseworthy.ee[ 05/29/2019 ]
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Are the purses made of leather?
Constance[ 12/29/2018 ]
  • which purse do you want, please? Our bags are the same as the real LV bags. Most of them are made of monogram canvas and genuine leather trim. Some are with genuine leather. It depends on the design,
    purseworthy.ee[ 05/29/2019 ]
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Do you provide box and dustbag?
How will my parcel arrive, do you provide box and dustbag?
Anonymous[ 01/26/2019 ]
  • All wallets and small bags come with boxes. We will make shipment via post service or DHL. It depends on the measurements of the package
    purseworthy.ee[ 05/29/2019 ]
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Do bags have date code
Debbie[ 03/19/2019 ]
  • all bags have date code
    purseworthy.ee[ 05/29/2019 ]
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How to cancel an order
I want cancel an order I didnt like the pay options
Kelly[ 03/29/2019 ]
  • we will cancel it. Actually we won't process the order without payment.
    purseworthy.ee[ 05/29/2019 ]
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Can I use a VISA gift card as payment?
We can take western union and transferwise payment now. You can pay by western union or transferwise with your visa card.
Stephanie[ 05/07/2019 ]
  • We can take western union and transferwise payment now. You can pay by western union or transferwise with your visa card.
    purseworthy.ee[ 05/29/2019 ]
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What happens when the products get seized by customs?
Heather E. Tomko[ 05/15/2018 ]
  • If the parcel gets seized by the destination custom, we will resend it or begin the refund process. We take brand promise seriously and we do not joke with the trust of our customers. We will do our best to reduce the risks associated with shipping so that you do not have to worry about your items or your money. Our return policy is flexible and it covers all our customers irrespective of their location. You can return any item within 30 days.
    James Wong[ 06/14/2018 ]
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Do you offer PSP?
I want to see pre-shipment photos, do you offer that?
New customer[ 04/27/2018 ]
  • Yes, if you wish, we can send pre-shipment photos by email before we send the order out.  Please note we do not take PSP by default, and it takes a lot of time to do so. Your order will be delayed for one business day for us to prepare the photos. 
     
    Anonymous[ 04/27/2018 ]
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