Frequently Asked Questions

Questions41 Answers41 | Expand All
Tiona2:49 PM Does your totes come with box? I want to buy the GM never full
Tiona[ 09/24/2019 ]
  • Hi, Tiona,  our bags don't come with LV box as the box is big and heavy. It would increase the shipping fee and custom risk. They come with dust bags, cards and so on.  
    purseworthy.ee[ 01/10/2020 ]
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Do you offer PSP?
I want to see pre-shipment photos, do you offer that?
New customer[ 04/27/2018 ]
  • Yes, if you wish, we can send pre-shipment photos by email before we send the order out.  Please note we do not take PSP by default, and it takes a lot of time to do so. Your order will be delayed for one business day for us to prepare the photos. 
     
    Anonymous[ 04/27/2018 ]
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paiement par CB visa
Je souhaite payer par carte bleue visa. Comment faire? Merci
JACQUEMART[ 12/02/2022 ]
  • Hi, JACQUEMART, we have emailed the payment instuctions to you. Please kindly follow that email about the payment
    purseworthy.ee[ 10/17/2023 ]
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Need help with payment
Hello can you provide info on how to make a payment with a card?
Kamran[ 12/15/2022 ]
  • Hi, Kamran, you could place the order at our site and we will send the payment instructions to you  after we get your order
    purseworthy.ee[ 10/17/2023 ]
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Do you ship to taiwan?
Munkey[ 02/13/2023 ]
  • Yes, we could ship to Taiwan. You could just place the order at our site
    purseworthy.ee[ 10/17/2023 ]
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How do I start the payment
I placed an order with west union option, but sine then I still don't get any payment information.
Mike[ 04/28/2023 ]
  • Hi, Mike, we got no orders from you. Please kindly place the order at our site and we will send the payment instructions to you
    purseworthy.ee[ 10/17/2023 ]
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Payments with MasterCard
Could you send instructions please ?
Jose[ 02/08/2022 ]
  • Hi, Jose,  which bag do you like as your order, please? You could just place an order at our site and then we will email the payment instructions to you
    purseworthy.ee[ 04/29/2022 ]
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Why don’t you send to Japan? I don’t see it listed in the current countries you are sending to under Shipping.
Is there no way around it like a loophole? I live in Japan and would really like to buy an item from you if it’s possible. Thank you in advance.
RJ-JP[ 03/13/2022 ]
  • Sorry that I can't ship to Japan as your customs confiscate the packages a lot
    purseworthy.ee[ 04/29/2022 ]
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Do you ship to Cyprus?
I would like to place an order, but I am not sure if you ship to my country. Thanks.
Kathy[ 03/31/2022 ]
  • Hi, Kathy, we could ship to Cyprus by fedex
    purseworthy.ee[ 04/29/2022 ]
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Do you ship to New Zealand? If yes, have you had any problems with customs seizing bags in New Zealand?
Amy[ 04/29/2021 ]
  • Hi, Amy, we could ship to Zealand and we have not got anu custom problems yet
    purseworthy.ee[ 01/12/2022 ]
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Can I ship it to Korea?
Can I ship it to Korea?
jinyoung han[ 03/22/2021 ]
  • Yes, we could ship to Korea
    purseworthy.ee[ 01/12/2022 ]
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Around how many days does it take to usually arrive in Northern California?
Soleil Morla[ 12/05/2020 ]
  • The average delivery time is 10-15 days, sometimes sooner, sometimes later
    purseworthy.ee[ 03/11/2021 ]
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Ship to Germany?
I‘ve create an account but after given my Dates there is no shipping to Germany possible. Is it still so? Many thanks.
Heike[ 02/17/2021 ]
  • Sorry that we can't ship to Germany because of the custom problem
    purseworthy.ee[ 03/11/2021 ]
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Once I submit my order how do I give you the western union information
Deidra[ 08/10/2020 ]
  • Hi, Deidra, once you submit your order,  you would get an order email from us. And you could reply to that email
    purseworthy.ee[ 09/15/2020 ]
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Do you ship to France?
Lucina[ 08/19/2020 ]
  • Hi,Lucina, we could ship to France
    purseworthy.ee[ 09/15/2020 ]
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How do I email you about Western Union!
Hannah[ 03/28/2020 ]
  • Hi, Hannah, you can just email us at [email protected]
    purseworthy.ee[ 04/15/2020 ]
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How long does it take to receive a handbag that is paid for and shipped to the eastern United States?
Where In the United States do you ship from ?
Kristine[ 03/31/2020 ]
  • Hi, Kristine, we are located in China and we ship the packages from China
    purseworthy.ee[ 04/15/2020 ]
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Do your bags come with a store receipt?
R-J[ 01/29/2020 ]
  • Yes
    purseworthy.ee[ 03/26/2020 ]
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Which currency?
What currency are the prices in?
Greeshma[ 02/05/2020 ]
  • The price is in USD at our site
    purseworthy.ee[ 03/26/2020 ]
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Order insturctions
I submitted my order and sent money through western union but haven't received anything else. PLEASE HELP
RACHAEL WATSON[ 02/06/2020 ]
  • We've shipped your order and it's been delivered
    purseworthy.ee[ 03/26/2020 ]
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Shipping to Mexico?
How long does it take to arrive once the payment has gone through?
Deborah[ 02/18/2020 ]
  • We need about 1-2 days to process the order and the average delivery time is 7-10 days, sometimes sooner, sometimes later
    purseworthy.ee[ 03/26/2020 ]
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Moneygram Account
What moneygram account do I need to send my payment to? The account wasn’t provided on the instructions.
Kaitlyn Krause[ 06/13/2019 ]
  • Hi, Kaitlyn Krause, you can just go ahead to place the order at our site. We will send the payment instructions to you once we get the order.
    purseworthy.ee[ 01/10/2020 ]
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Do Louis Vuitton purses come with a dust bag?
Are purses shipped in a box? Not plastic shipping bags?
Marta[ 07/20/2019 ]
  • Hi, Marta, our bags don't come with LV box as the box is big and heavy. It would increase the shipping fee and custom risk. They come with dust bags, cards and so on.  
    purseworthy.ee[ 01/10/2020 ]
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Which type of payment methods do you accept?
Gregg Gasbarro[ 07/10/2019 ]
  • Hi, Gregg Gasbarro, we could take western union, momey gram, and bank tranferwise payment methods
    purseworthy.ee[ 01/10/2020 ]
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Hi ,the Manhattan Monogram is my interest
Is it made from leather?
Gomathi Ganesh[ 07/25/2019 ]
  • Hi, Gomathi Ganesh, the Manhattan Monogram bags are made of monogram canvas and genuine leather, the same as the real LV ones
    purseworthy.ee[ 01/10/2020 ]
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Credit card payment not an option at checkout.
Why can't I pay with my credit card? I am not getting that option even though it shows it is an option so I cannot place my order now. I am ready to pay but only can pay by MoneyGram, Ria Money Transfer, Sigue, Western Union and not VISA even though it shows it is a way to pay
Nat[ 09/13/2019 ]
  • Hi, Nat, as we are selling replicas, we can't take card payment or paypal at our site directly. 
    purseworthy.ee[ 01/10/2020 ]
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I received order confirmation- can not figure out how to pay
Wanda sabol[ 08/27/2019 ]
  • Hi, Wanda sabol, we have emailed you about the payment instructions. Please klindly check your email. If you need any further help, just feel free to come back to us
    purseworthy.ee[ 01/10/2020 ]
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Can I use my Mastercard to pay through Western Union? I placed my order, what do I do now?
Argelia[ 09/17/2019 ]
  • Hi, Argelia, you can use your Mastercard to pay through Western Union. We have emailed you about the payment instructions of your order
    purseworthy.ee[ 01/10/2020 ]
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Neverfull come with Gift box/bag?
Can we purchase box/bag if purchasing a never full since it doesn’t come with it
Tiona[ 09/24/2019 ]
  • Hi, Tiona, you can purchase box. You can just make a comment about buying the box when you place the order and check out at our site. We will email you the  shipping fee of the box to you after we get your order
    purseworthy.ee[ 01/10/2020 ]
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How much is postage to Australia?
Belinda Krupa[ 10/23/2019 ]
  • Hi, Belinda Krupa, we offer free shipping to Australia
    purseworthy.ee[ 01/10/2020 ]
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does the leather on the monogram print patina into a darker color over time?
wondering if the leather darkens/patinas on the original monogram canvas handbags?
catherine adler[ 11/11/2019 ]
  • Hi, catherine adler, the leather darkens/patinas on the original monogram canvas handbags after usage
    purseworthy.ee[ 01/10/2020 ]
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Do your bags come with a card
Come with authenticity card ?
Frank Brady[ 11/21/2019 ]
  • Hi, Frank Brady, our bags come with a card
    purseworthy.ee[ 01/10/2020 ]
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how long does it take for you to send the ordering info?
ellie[ 12/31/2019 ]
  • Hi, ellie, we have emailed the order info and payment info to you. Please kindly check your email box, including the trash or spam box.
    purseworthy.ee[ 01/10/2020 ]
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Shippment to asia country
Can u shipment to indonesia?
Dina[ 11/30/2019 ]
  • Sorry that we can't ship to  indonesia
    purseworthy.ee[ 12/27/2019 ]
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Process Payment
How do I make a payment after the order has been placed?
Petru[ 08/27/2018 ]
  • we will send you the payment instructions after we get your order
    purseworthy.ee[ 05/29/2019 ]
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Are the purses made of leather?
Constance[ 12/29/2018 ]
  • which purse do you want, please? Our bags are the same as the real LV bags. Most of them are made of monogram canvas and genuine leather trim. Some are with genuine leather. It depends on the design,
    purseworthy.ee[ 05/29/2019 ]
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Do you provide box and dustbag?
How will my parcel arrive, do you provide box and dustbag?
Anonymous[ 01/26/2019 ]
  • All wallets and small bags come with boxes. We will make shipment via post service or DHL. It depends on the measurements of the package
    purseworthy.ee[ 05/29/2019 ]
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Do bags have date code
Debbie[ 03/19/2019 ]
  • all bags have date code
    purseworthy.ee[ 05/29/2019 ]
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How to cancel an order
I want cancel an order I didnt like the pay options
Kelly[ 03/29/2019 ]
  • we will cancel it. Actually we won't process the order without payment.
    purseworthy.ee[ 05/29/2019 ]
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Can I use a VISA gift card as payment?
We can take western union and transferwise payment now. You can pay by western union or transferwise with your visa card.
Stephanie[ 05/07/2019 ]
  • We can take western union and transferwise payment now. You can pay by western union or transferwise with your visa card.
    purseworthy.ee[ 05/29/2019 ]
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What happens when the products get seized by customs?
Heather E. Tomko[ 05/15/2018 ]
  • If the parcel gets seized by the destination custom, we will resend it or begin the refund process. We take brand promise seriously and we do not joke with the trust of our customers. We will do our best to reduce the risks associated with shipping so that you do not have to worry about your items or your money. Our return policy is flexible and it covers all our customers irrespective of their location. You can return any item within 30 days.
    James Wong[ 06/14/2018 ]
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